Terms and Conditions

If you need to cancel your assessment, you will need to notify me by email at jane@learningtoempower.co.uk

Cancellation charges will be applied as follows:

• Cancellation within 7 days of a booked session – 30% of the full fee
• Cancellation within 14 days of a booked session – Refund of £475 (loss of £100)

In the unlikely event that I will need to cancel due to illness, I will rearrange a mutually convenient date with you as soon as possible or arrange for a full refund.

Following the assessment, please allow up to 21 days for the report to be sent to you.

A valid eye test conducted within the past 12 months is a pre-requisite for the assessment. Completion of the parents' questionnaire, school questionnaire and visual difficulties screening questionnaire are mandatory prior to the assessment.